xe66 Withdrawal & KYC Guide

By the end of this guide you will know exactly how to submit a successful xe66 withdraw request, what KYC documents to upload before your first payout, and how to fix a rejected withdrawal — step by step, no guesswork.

Withdrawal Limits & How Fast Does Money Arrive

Minimum Withdrawal ৳600 Per request, any method
Daily Limit ৳25,000 Copper tier — higher tiers unlock more
Processing Time 22 min Average after approval

xe66 processes withdrawals around the clock. Once the finance team approves your request, the money reaches your bKash or Nagad wallet in roughly 22 minutes. Your first withdrawal may take slightly longer — up to 1 hour — because the system runs an additional security check on new accounts.

VIP members withdraw more each day. Silver members get a ৳40,000 daily limit, Gold ৳63,000, Platinum ৳100,000, Titanium ৳160,000, and Royal members up to ৳260,000. See the xe66 Bonus & VIP page for full tier details.
xe66 withdrawal dashboard showing payment method selection and BDT amount entry

KYC Verification — What It Is & When You Need It

KYC (Know Your Customer) is a one-time identity check. xe66 requires it before your first withdrawal. After that, verified accounts can withdraw freely without submitting documents again.

The review team checks your submission within 6 hours on most days. Submitting clear, unedited photos in natural lighting speeds things up considerably.

Accepted Identity Documents

Document What to Upload Notes
National ID Card (NID) Front & back, colour photo Most commonly accepted; full name must match account
Passport Bio-data page only Must be valid (not expired)
Driving Licence Front & back, colour photo Licence number must be legible

Photo Requirements

  • File format: JPG or PNG, under 5 MB per image
  • All four corners of the document must be visible — no cropping
  • No glare, shadow, or blurred text
  • Do not edit, filter, or alter the image in any way
  • Name and date of birth on the document must match your xe66 registration details exactly

Your Privacy

xe66 stores KYC documents on encrypted servers. The data is used only to verify your identity and comply with anti-fraud requirements. It is never shared with third-party advertisers. You can request deletion of your data by contacting live chat support.

Complete Your KYC in 4 Steps

  1. 1

    Log in and open Account Settings

    Go to xe66 Login, sign in, then tap your profile icon in the top-right corner and select Account Settings → Verification.

  2. 2

    Choose your document type

    Select National ID Card, Passport, or Driving Licence from the dropdown. Pick whichever document you have available — NID is the fastest to process for Bangladeshi players.

  3. 3

    Upload clear photos

    Take the photo in natural daylight. For NID and Driving Licence, upload both the front and back. For Passport, upload only the bio-data page. Check that all corners and text are sharp before submitting.

  4. 4

    Wait for the review result

    The xe66 verification team reviews documents within 6 hours. You will receive a notification once approved. If anything is unclear, they will ask you to resubmit — usually within the same review window.

Submit a xe66 Withdraw Request

Complete KYC first. Withdrawal requests submitted before KYC approval will be held until verification is done. Finish your KYC once and never worry about it again.
  1. 1

    Open the Withdrawal page

    Log in to xe66, go to My Account → Withdraw. The page shows your available balance and any active wagering requirements outstanding before the funds become withdrawable.

  2. 2

    Select a payment method

    Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. The method must match the one you used to deposit — this is an anti-fraud rule xe66 enforces strictly.

  3. 3

    Enter your wallet number and amount

    Type the mobile wallet number registered in your name. Enter a withdrawal amount of at least ৳600 and no more than your remaining daily limit. Double-check the number — typos cause delays.

  4. 4

    Confirm and wait for approval

    Tap Submit. xe66 finance staff review the request and approve it, usually within 22 minutes. You can track the status under Transaction History at any time.

  5. 5

    Check your mobile wallet

    Once approved, the funds land directly in your bKash or Nagad wallet. You will receive an SMS confirmation from your wallet provider. If the money does not arrive after 30 minutes, contact xe66 live chat with your transaction ID.

Payment Methods for Withdrawals

All five payment methods support both deposits and withdrawals. Processing times below are averages after xe66 approves the request.

  • bKash Deposit: ~1 min · Withdrawal: ~22 min
  • Nagad Deposit: ~1 min · Withdrawal: ~22 min
  • Rocket Deposit: ~1 min · Withdrawal: ~22 min
  • Upay Deposit: ~1 min · Withdrawal: ~22 min
  • Bank Transfer Deposit: ~1 min · Withdrawal: same day (business hours)
The xe66 app lets you submit and track withdrawal requests on Android — faster than a mobile browser. Download the xe66 App (version 3.5.2, 58 MB, Android 7.0+, free).

Why a Withdrawal Gets Rejected — and the Fix

Most failed withdrawals have a straightforward cause. The table below lists the common ones and what to do next.

Reason What Happened What to Do
KYC not completed Account not verified before the first withdrawal attempt Upload NID, Passport, or Driving Licence and wait for 6-hour review
Wagering requirement unmet Bonus funds carry a 17× turnover requirement — balance shows pending funds Check the "Active Bonuses" panel; keep playing until the requirement clears
Wrong wallet number Typo in the bKash/Nagad number entered Cancel the request, re-enter the correct 11-digit number, resubmit
Method mismatch Withdrawal method differs from the deposit method Use the same payment method you deposited with; contact support if unsure
Amount below minimum Request was for less than ৳600 Enter at least ৳600 per request
Daily limit reached Requests exceeded the ৳25,000 daily cap (Copper tier) Wait until 00:00 (UTC+06) for the limit to reset, or upgrade your VIP tier
Account details mismatch Name on KYC document differs from the registration name Contact live chat to correct account details; resubmit KYC
Bonus wagering rule: The welcome deposit bonus carries a 17× wagering requirement. For example, a ৳1,000 bonus requires ৳17,000 in bets before the bonus portion becomes withdrawable. Your own deposit is always available to withdraw at any time.

Common Withdrawal & KYC Questions

01 Do I need to verify my identity every time I withdraw?
No. KYC is a one-time process. Once your account is verified, you can submit withdrawal requests without uploading documents again. Only if xe66 detects an unusual account change — such as a new payment method registered — might a spot check occur.
02 My withdrawal has been pending for over an hour. What should I do?
First check that your KYC is fully approved and that no wagering requirement is active under "Active Bonuses." If everything looks clear, open the xe66 live chat (available 24/7) and share your transaction ID. The team can locate the request and push it through.
03 Can I withdraw to a bKash account that is not in my name?
No. xe66 only processes withdrawals to wallets registered under your own name — the same name on your KYC documents. Sending money to another person's wallet will result in an automatic rejection.
04 What is the minimum amount I can withdraw?
The minimum is ৳600 per request. There is no maximum per individual request beyond your daily limit, which starts at ৳25,000 for Copper members and rises with each VIP tier.
05 I received a bonus. Can I withdraw the bonus amount directly?
Bonus funds must meet the 17× wagering requirement before they can be withdrawn. Your own deposited money is separate — you can withdraw your deposit balance at any time, as long as your KYC is complete and the amount is at least ৳600.
06 How do I know when my KYC is approved?
xe66 sends an in-app notification and updates the status in Account Settings → Verification to "Approved." The review takes up to 6 hours. If it takes longer, contact live chat with your submission timestamp.
07 Is Bank Transfer available for withdrawals?
Yes. Bank Transfer is listed as a supported withdrawal method. Processing times for bank transfers depend on your bank's business hours and may take longer than mobile wallet options like bKash or Nagad.
08 What happens if my KYC document is rejected?
xe66 will tell you exactly what was wrong — usually a blurry image, missing corner, or name mismatch. Retake the photo with better lighting, ensure all corners are visible, and resubmit. The team reviews the new submission within another 6-hour window.

Ready to Make Your First xe66 Withdrawal?

Open an account, complete KYC once, and start withdrawing your winnings to bKash or Nagad — funds arrive in roughly 22 minutes.

Min. Withdrawal
৳600
Processing
22 min
Daily Limit
৳25k